Terms and Conditions

 

TERMS & CONDITIONS

Below we've set out our terms and conditions and important information. Please read through then if you have any questions or queries, don't hesitate to get in touch.

 

GENERAL INFORMATION

Time Travel Records

C/O 2 Hydney Street

Eastbourne

East Sussex

BN22 7NX

United Kingdom

 

GENERAL TERMS OF USE

By accessing, browsing and/or using this site, you acknowledge that you have read, understood and agree to be bound by these regulations and to comply with all applicable laws and regulations. If you do not agree to these terms, then please do not use this site. We reserve the right to change the terms and conditions under which the website and the products are provided. Any such change in terms and conditions will be effective once included in the text of these terms and conditions and published on the website. We recommend that you check the terms and conditions posted on the website regularly to ensure that you are aware of any updates.

 

ORDERING

When placing an order you agree that all information provided is accurate and complete. Please note that your order constitutes only as an offer to purchase goods from us, and does not form a binding contract until accepted by us. No contract for the sale of any product will exist between you and Time Travel Records until we accept your order by dispatching the product to you, not withstanding that we may have sent a Pay Pal invoice confirmation. We reserve the right not to accept any order. If your order has not been accepted, we will contact you to advise the reason why. If the customer wishes to send payment by postal order or cheque, they are required to contact us first by either e mail or telephone, to ensure the availability and full list price including postage and packing. Until we have confirmed its availability by telephone or e mail we have not accepted the order. Time Travel Records sell at various live music venues and record fairs, as well as the web site. This ensures that an order is not duplicated by more than one customer. Any payment sent before confirmation from us does not constitute as an order, and cannot be returned or refunded. Customers living outdide the UK are required to contact us by e mail first to place an order, prior to purchase. We will then send an invoice for the goods to the customer, in the form of a Pay Pal money request. Pay Pal use up to date daily exchange rates, and automatically convert payment to customers currency.

 

PAYMENT

We must receive full payment of the price of the goods before we can accept any order. Where you select to pay by Pay Pal we will process your payment at the time of prepairing your goods for dispatch. All Pay Pal users are subject to validation checks and authorisation by Pay Pal. If Pay Pal refuse to authorise payment to us, we will not be liable to any delay or non-delivery. In the case of payment by cheque, we will dispatch your order 10 working days from the date of reciept of your order, and after the cheque has cleared. If paying by Postal order we would advise customers to send the payment using a recorded postal service. Time Travel Records will not be held responsible for any loss of a postal order whilst in the postal network. We will only send the customers order once the postal order has been received, and cleared in the buisness bank account. If the customer chooses to send payment by crossed postal order method, it will be treated as a cheque payment, meaning we will dispatch your order 10 working days from the date of reciept of your order, and after it has cleared. Do not send payment by cheque or postal order before first contacting us, to ensure the item is still available and the full list price. Until we have confirmed its availability by telephone or e mail, we have not accepted the order. Any payment sent before confirmation from us does not constitute as an order, and cannot be returned or refunded.

 

PRICING

All products are displayed on our website in U.K. pounds sterling and are inclusive of VAT where applicable. We reserve the right to adjust prices and offers at our discretion at any time before (but not after) we accept your order. We do our best to make sure that prices are correctly shown but very occasionally an effor may occur. If this should happen, we will correct the price and ask you to confirm whetrher you still wish to purchase the goods at the correct price. If we are unable to contact you, we will at our discretion treat the order as cancelled. We will not be obliged to supply goods at the incorrect price.

 

STOCK

Goods are subject to availability. Our site is updated daily, however in the rare event that your item has been sold we will contact you as soon as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time they are published on the site. We reserve the right to refuse orders where product information has been published incorrectly, including prices and promotions. All product images are as accurate as possible, however, due to a number of different factors such as internet browsers, monitor colour contrasts etc, we cannot be held responsible or liable for any differences in colour between the image and the actual product. We reserve the right to withdraw products from sale at our discrection, at any time without notice. 

 

CANCELLATIONS

Where applicable you can cancel your order in accordance with your rights under the Distance Selling Regulations. To cancel your order prior to despatch we advise that you contact us by telephone as soon as possible after ordering. For orders cancelled after despatch you must follow the returns procedure. You are responsible for both outgoing and return postage costs. If you the customer wishes to use your right to cancel you must inform us of this fact within 14 days after placing your order. You the buyer are responsible for the return postage costs, regardless of the price of the goods.

 

DELIVERY

Delivery periods will usually take place within 48 hours after payment has been made, with exceptions over bank holiday periods. We are not responsible for any delays which occur whilst your goods are in transit with Royal Mail or any overseas transit, postal provider. Time Travel Records do not send orders to PO Box adresses. If you have a PO Box address registered with Pay Pal then please do not use the website. Any order with a PO Box address will be refused. In the case of a missing or delayed parcel, we will attempt to locate the parcel. In the event that we or Royal Mail are unable to locate the parcel you will be entitled to a full refund, but only after Time Travel Records have successfully claimed reimbursment from Royal Mail. Claims against Royal Mail can only commence 21 working days after the order was originally dispatched, when the order can be formally declaired lost. This process may take an unspecified amount of time, and Time Travel Records do not accept responsibility for any delays incurred by Royal Mail throughout the reimbursment process. All orders will be dispatched to the name and address on the payment order, sent to the customer via e-mail immediately after payment has been made. These details will be cross checked with those of the customers Pay Pal account. It is the customers responsibility to ensure these details are correct, and if not, to contact us with the updated details as soon as possible. If an order has been returned undelivered, or because the customer has given an incorrect postal address, Time Travel Records will require the correct details and a postal charge payment again, before the order can be dispatched a second time. The cost of any re-sent order that has been returned undelivered, will be charged at £15. The customer still has the right to cancel to the order, as long as it falls within the statutory period of 14 days since ordering. Any order cancelled and refunded will not include the postage costs.

 

RETURNS

You may return your order for a full refund within 14 days of reciept, provided the goods are in the same condition. Once you decide to return the goods you must not use them and must take reasonable care of them while they remain in your posession. The goods must be returned to us intact and undamaged as soon as possible, and within 14 days. It is your responsibility to pay the postage costs for any items returned to us. We advise that you use a recorded method of carrage for returning your goods. We are not responsible for items lost or delayed on their way back to us. In the event of a lost parcel, you as the sender are responsible for processing a claim. In the case of goods which have been sent incorrectly, we will refund your reasonable return costs up to £6.00 (this includes overseas buyers). The customer will be responsible for all return postal costs. Any damaged order must be safely returned to us before a refund can be made, (this includes overseas buyers).

 

REFUNDS

All refunds will be processed via your original method of payment for the price of the goods, excluding postage. Where payment is made by cheque or postal order we will refund you by cheque, again excluding postage costs. Please allow 7 working days for your refund to be processed.

 

INTELLECTUAL PROPERTY

All Intellectual Property Rights and goodwill in or relating to the contents of the website belong to either 123-reg.co.uk or timetravelrecords.co.uk

 

DISCLAIMER

We work hard to ensure that the information on the website is accutate at all times. We do not accept liability for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice. We do our best to ensure that the website operates properly at all times, but we make no warranties as to the availability or accessibility of the website, and (save as otherwise set out in this disclaimer) we will not be liable for any damages, loss costs or expenses incurred by you as a result of any lack of availability or accessibility of the website or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium. The products sold on timetravelrecords.co.uk are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss fromclaims of third parties arising out of the site or for any products or services purchased from Time Travel records. We cannot be held responsible for material displayed on third party websites or any other written material. The only prices that apply for our products are those stated on the material. We cannot vouch for the reliability of prices stated on shopping directories or through any other third party. Any link (be it a hypertext link or other referral devive) used on the website is provided solely for the use and convenience of the visitor. The link does not represent any endorsment or recommendation by us and does not mean that we have any assiciation with the linked website. We are not responsible for the content of any websites that have links with the website or for the legal consequences of your entering into any contracts with the third parties that provide these linked webs General. Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury. Where you as a consumer, nothing in the above exclusions effects your statutory rights. We make no representation that this site or its contents are appropriate or available for use in any locations outside of the United Kingdom. Those who chose to sccess this site from other locations do so on their own iniative and are responsible for compliance with applicable laws. These terms and conditions shall be governed by and constructed in accordance with English Law and it is agreed that the English Courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the goods and the website. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may be varied where seperately agreed in writing between you and us.